Full Automation, Full Fantasy

On Content Moderators and the Illusion of AI.

This article was originally published in Rosa Mercedes,
the online journal of the Harun Farocki Institut.


‘The panic attacks started after Chloe watched a man die. She spent the past three and a half weeks in training, trying to harden herself against the daily onslaught of disturbing posts: the hate speech, the violent attacks, the graphic pornography. In a few more days, she will become a full-time Facebook content moderator, or what the company she works for, a professional services vendor named Cognizant, opaquely calls a “process executive.” … 

 

Internesia: The Techno-Persuasion To Forget

We begin recalling a story from something seen online only to realize midway through that the facts are hard to retreive...

Internesia:
The Techno-Persuasion
To Forget

Originally published in MARCH Journal of Art & Strategy.

We begin recalling a story from something seen online only to realize midway through that the facts are hard to retreive. Where did I see that quote? What was the name of that author? Where did I find this image again? Who was it that posted that tweet? How long ago was I on that page? The communication of a point evades coherent oral transmission and we side-step ‘I’m not doing it justice’ with a reference to a source that seems to have become unlocatable, having slipped away into the endless online ephemera of the lost unknown. …